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How ez777 Handles Your Personal Data

At ez777, we take the handling of your personal data seriously — this page sets out exactly what we collect, why we collect it, how long we keep…

Data collected only as neededStored on secured serversYour rights are clearly statedContact us to request changesIndia-specific data practices

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Browse the Scope of This Privacy Policy

ez777 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data processed when you create and use an ez777 account, including data generated during deposits and withdrawals through UPI, Paytm or PhonePe. We collect information such as your name, contact details, device identifiers and transaction records only to the

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extent needed to operate your account, verify your identity, process payments and comply with obligations arising under applicable Indian law. Access to ez777 depends on local law and is available where local law permits. We do not sell your personal data to third parties. Data shared
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with payment processors — including UPI networks, Paytm and PhonePe — is limited strictly to what those processors need to complete your transaction. You can request a copy of your data or ask us to correct it at any time by reaching our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Open a Privacy Request With Us

If you have a question about how we use your data, want to correct an error in your account record, or wish to ask about data deletion, our support team handles privacy requests directly. We aim to acknowledge your request within 48 hours and resolve it within 15 working days. Reach us through any of the channels below and quote your registered account email so we can locate your record quickly.

Team online

Live Chat

Start a live chat session from your account dashboard any time. Our agents handle privacy requests during support hours and can escalate to our data team when needed.

Email Support

Send your privacy query to our dedicated support address. Include your registered email and a brief description of your request so we can route it to the correct team without delay.

Help Centre

Our Help Centre contains step-by-step instructions for submitting a data access or correction request, along with expected response timelines and what documents we may need to verify your identity.

DATA HANDLING PRACTICES

See How We Protect and Manage Your Data

Every layer of data handling at ez777 — from the moment you enter your UPI details to the point your withdrawal clears — is governed by documented internal policies.

Cookies and Tracking

We use session cookies to keep your account active and analytics cookies to understand how pages perform. You can adjust cookie preferences in your browser settings at any time; disabling analytics cookies does not affect your ability to log in or transact.

Account Security

Your password is hashed and never stored in plain text. We use two-step verification prompts when unusual login activity is detected, and we log device IDs to help you spot unauthorised access attempts from your account security page.

Data Retention

We retain your account data for as long as your account remains active and for a further period required under applicable Indian financial regulations. After that retention window closes, personal data is deleted or anonymised from our production systems.

Payment Data Handling

Card numbers and UPI VPAs are never stored on our servers after a transaction completes. Payment data passes through PCI-compliant processors, and only a masked reference token is kept in your account history for dispute resolution purposes.

Your Right to Access

You may request a copy of the personal data we hold about you at any time. We will provide it in a readable format within 15 working days of verifying your identity. Requests can be submitted via live chat or email support.

Policy Updates

When we make material changes to this policy, we send a notification to your registered email at least 7 days before the change takes effect. You can also check the 'last updated' date at the bottom of this page to see whether the policy has changed since you last read it.

Explore Answers to Common Privacy Questions

The questions below cover the situations our account holders ask about most when it comes to personal data — from what we collect when you deposit via Paytm to how you can get your data deleted. If your question is not answered here, our support team can help directly.

We collect your name, email address, mobile number and identity documents needed to verify your account. Once you start transacting, we also record deposit and withdrawal references tied to your UPI, Paytm or PhonePe details for reconciliation and fraud prevention.

We share data only with the payment processors needed to complete your transactions — such as UPI networks, Paytm and PhonePe — and with identity verification partners. We do not sell your data or share it with advertisers under any circumstances.

Contact our support team via live chat or email with your registered account email address. We will verify your identity and deliver your data in a structured, readable format within 15 working days of confirming the request.

Yes. If your account is closed and the statutory retention period under applicable Indian law has passed, we will delete or anonymise your data on request. Submit your request through live chat or email support, and our team will confirm the timeline.

We use essential cookies to maintain your login session and analytics cookies to monitor page performance. You can turn off analytics cookies in your browser without affecting your account access; essential cookies cannot be disabled as they are required for the site to function.

We send an email to your registered address at least 7 days before any material change takes effect. The 'last updated' date at the foot of this page also changes each time we revise the policy, so you can check it whenever you visit.

No. UPI VPAs, Paytm wallet credentials and PhonePe details are processed through PCI-compliant payment gateways and are never retained on our servers after a transaction completes. Only a masked token is kept for dispute resolution.

How ez777 Handles Your Personal Data

Open a Privacy Request With Us

Live Chat

Email Support

Help Centre

See How We Protect and Manage Your Data

Cookies and Tracking

Account Security

Data Retention

Payment Data Handling

Your Right to Access

Policy Updates

Explore Answers to Common Privacy Questions

01 What personal data does ez777 collect when I open an account?

02 Does ez777 share my data with third parties?

03 How can I request a copy of the data ez777 holds about me?

04 Can I ask ez777 to delete my personal data?

05 How does ez777 use cookies on its site?

06 How will I know if ez777 changes this privacy policy?

07 Is my payment data — like my UPI VPA — stored on ez777 servers?

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